Return & Refund Policy
Legeen – Home & Kitchen Lighting
At Legeen, customer satisfaction is our priority. Please read our return and refund terms below.
Returns
- Returns are accepted within 7 days of delivery only for damaged, defective, or incorrect products.
- Items must be unused, uninstalled, and returned in original packaging with all accessories and invoice.
- Products damaged due to misuse or installation are not eligible for return.
Non-Returnable Items
- Used or installed products
- Items without original packaging
- Returns requested after 7 days
- Clearance or discounted items (unless defective)
Refunds
- Refunds are processed within 5–7 business days after product inspection.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the error is from Legeen.
Replacement
- Defective or damaged products may be replaced subject to stock availability.
Order Cancellation
- Orders can be cancelled before dispatch only.
Important
- Please record an unboxing video and report damaged items within 24 hours of delivery.
Legeen reserves the right to update this policy at any time.